Privacy Policy

We collect the following information:

• Email address and authentication data
• Chat messages and interactions
• Usage data and analytics
• Payment information (processed securely by Stripe)
• Age verification status
• IP address and location data
• Device information (browser, screen resolution, etc.)
• Usage statistics and login history

We use your data to:

• Provide and improve the Service
• Process payments and manage subscriptions
• Verify age and identity
• Ensure compliance with our Terms of Service
• Analyze usage patterns and improve user experience

We protect your data through:

• Industry-standard Firebase security measures
• Secure data storage with encryption at rest
• Access controls and basic monitoring
• Firebase's built-in backup systems
• Secure payment processing through Stripe

To request deletion of your data, please contact privacy@Zayaai.com

In the event of a data breach:

• We will notify affected users within 72 hours of discovery
• We will provide details of what data was compromised
• We will take immediate steps to secure any vulnerable systems
• We will cooperate with law enforcement if necessary
• We will provide guidance on steps users should take
• We maintain cyber security insurance for such incidents

We implement continuous monitoring to detect and prevent unauthorized access.

We may share data with:

• Payment processors (Stripe)
• Cloud service providers
• Analytics services
• Law enforcement (when legally required)

We never sell your personal data to third parties.

You have the right to:

• Access your personal data
• Request data correction or deletion
• Export your data
• Withdraw consent
• File a complaint with relevant authorities

We retain your data:

• As long as your account is active
• As required by law
• Until you request deletion

You can request data deletion at any time through your account settings.

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve our service

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data:

• We implement appropriate safeguards (such as standard contractual clauses)
• We ensure adequate levels of protection for your personal data
• We comply with applicable data protection laws
• You consent to these international transfers by using our Service

We process your personal data under the following legal bases:

• Contract performance: Processing necessary for the services you've requested
• Legal obligations: Compliance with applicable laws and regulations
• Legitimate interests: Improving our services and user experience
• Consent: When you explicitly agree to specific data processing

Our Service may use automated decision-making and profiling:

• To personalize your experience and content
• To detect and prevent fraud or abuse
• To analyze usage patterns and improve our service
• You can request human intervention or challenge automated decisions

Regarding users under 18 years of age:

• Our Service is not intended for users under 18 years old
• We don't knowingly collect data from users under 18
• If we discover we have collected data from a minor, we will delete it
• Parents/guardians should contact us if they believe we have their child's data